Shipping Policy

Welcome to Birxey! We strive to make your shopping experience smooth and satisfactory. Please read our shipping policy for all the details on how we deliver your favorite shoes right to your door.

1. Shipping Locations

• We currently ship across [Country/Region names]. If you are outside these areas, please contact us to check for special shipping arrangements.

2. Processing Time

• Orders are processed within 3-7 business days. During high-demand periods, processing may take slightly longer. We’ll inform you of any delays.

3. Delivery Time

• Standard Shipping: 3-7 business days.
• Express Shipping: 1-3 business days.
• Note: Delivery times are estimates and may vary depending on your location and any external factors such as holidays or weather conditions.

4. Shipping Costs

• Shipping fees are calculated at checkout based on your location and selected shipping option.
• Free standard shipping for orders over [Free Shipping Threshold].

5. Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number to follow your shipment’s progress.

6. Shipping Issues

• If your order arrives damaged or incomplete, please contact our support team at [Customer Support Email/Phone] within 24 hours of delivery. with Your order number and A picture of the damaged product.
• For lost packages, we work with our shipping partners to resolve the issue, though this process may take some time.

7. International Shipping

• Currently, we offer international shipping to select countries. Customs and import duties are the customer’s responsibility and vary by country.

8. Contact Us

• For questions or concerns about your order, feel free to contact us at [Customer Support Email/Phone].

Thank you for choosing Birxey! We’re dedicated to providing you with quality product and reliable service. Enjoy shopping with us!