FAQ

Frequently Asked Questions (FAQ)

1. What types of products does Birxey offer?
   Birxey provides a wide variety of product, including makeup, brush, nail polish, nail polish tools, skin care product, and more. We aim to cater to all style needs for women.
2. How do I choose the right product for my skin type?
   Choosing the right product depends on your specific skin type. For example.

• Oily skin: Focus on light, oil-free products.
• Dry skin: Choose moisturizing creams.
• Combination skin needs balanced products that take care of different aspects.
• Sensitive skin: Stay away from perfumes and strong chemicals.

3. Are Perxy products suitable for all skin and nail types?
   While our products are specifically designed for different skin and nail types, many of them can also be beneficial for your skin and strengthen your nails. It is important to consider the characteristics of your skin and the nature of your nails when choosing products
4. What payment methods are accepted at Birxey?
   We accept major credit cards, debit cards, and other secure online payment options. Our checkout page will show all available methods for your convenience.
5. How can I track my order?
   Once your order is shipped, we will send you a tracking number via email. You can use this number to check the status of your delivery on our website or the courier’s website.
6. What is the return policy for Birxey?
   We offer a hassle-free return policy. If you are not satisfied with your purchase, you may return it within [24 hours] of receiving your order, provided the products are unworn and in their original packaging. For more details, please visit our Returns page.
7. Does Birxey offer any warranty?
   Certain brands and styles may come with a manufacturer’s warranty. Please check the product description or contact our support team for specific details.
8. How do I contact Birxey’s customer service?
   You can reach us via email at [info@birxey.com] for any questions or concerns. We aim to respond within 24 hours to assist you with your inquiries.
9. Can I cancel or modify my order after it’s placed?
   Yes, you can cancel your order within 1 hours of purchase. Please email us s soon as possible if you need assistance with changes.